Donny
Senior Business Analyst / Project Manager
- Role
- Senior Business Analyst at IMC Logistics
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
Experience
Senior Business Analyst
Aug 2025 — Present · Memphis, TN, US
Strategic Analysis & LeadershipLead requirements gathering sessions with executives, product owners, and cross-functional stakeholders to define business objectives and align solutions with organizational strategy.Translated high-level business goals into detailed requirements, user stories, and process flows to guide technical teams.Process Improvement & Solution DesignEvaluate and optimize end-to-end business processes, identifying opportunities for automation, cost reduction, and efficiency gains.Design and implement KPIs and dashboards to measure business performance and provide actionable insights to leadership.Partner with IT and product teams to develop scalable solutions that improved system performance and user experience.Project & Stakeholder ManagementServe as the primary liaison between business units, technology teams, and vendors to ensure solutions met stakeholder expectations.Support project delivery by defining scope, prioritizing requirements, and ensuring alignment with timelines and budgets.Facilitate workshops and JAD sessions to resolve conflicts, prioritize competing requirements, and achieve consensus.Data & Reporting ExpertiseConduct deep-dive data analysis using SQL, Excel, and BI tools (e.g, Tableau, Power BI) to support decision-making.Create financial and operational models to forecast outcomes and support business cases for new initiatives.Develop reporting solutions that provided real-time visibility into KPIs for executives and department leads.Change Management & ImplementationSupport large-scale system implementations by coordinating UAT, documenting business rules, and training end users.Champion change adoption through clear communication, training materials, and stakeholder engagement.Monitor post-implementation results, gathering feedback to inform continuous improvements.
Skills
- Sales
- Account Management
- Sales Management
- Customer Retention
- Customer Service
- Team Building
- Management
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