Donnie Richards
- Role
- Customer Success Manager at Poll Everywhere
- Location
- Oklahoma City, OK, US
- LinkedIn followers
- 500 followers
About Donnie Richards
Retention-focused Customer Success Manager offering advanced abilities with SaaS industry…
Experience
Customer Success Manager
Nov 2021 — Present
Actively managed a portfolio of 70+ client accounts at a $1.5 million book of business• Fostered long-term relationships with clients by understanding their goals, pain points, and expectations from partnership.• Created detailed reports on account progress and opportunities for growth.• Conducted regular business reviews to assess customer needs and provide strategic guidance.• Collaborated with sales teams to identify upsell opportunities• Developed strategies to improve product adoption and overall satisfaction.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.