Donnelle Vigers
π§πΎβπ³ Steakhouse Manager turned IT Professional π¨πΎβπ» | Career Changer π | Christian βοΈ | Content Creator π» | Course Careers
- Role
- IT Technician at Spitzer Industries, Inc.
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Donnelle Vigers
Hi, Iβm Donnelle Iβm an IT Specialist supporting hybrid Microsoft environmentsβ¦
Experience
IT Technician
Jun 2025 β Present Β· Houston, TX, US
Delivered responsive, customer-focused technical support-Monitored helpdesk tickets; investigated and resolved IT issues-Managed user onboarding/offboarding, including accounts and device setup/decommission-Maintained and updated IT documentation-Monitored business systems (e.g, email, antivirus, spam filters) as assigned-Installed and configured network equipment (switches, servers, cameras)-Tested and evaluated new tools to improve IT and business workflows-Supported special projects and cross-functional initiatives-Adhered to all safety protocols and company procedures-Provided general support and performed additional tasks as needed.
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