Donna Tsui
Product Owner @Sun Life
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WORK HISTORY
Product Owner @Sun Life
Toronto, ON, CA
Strategic product leader responsible for defining and delivering product vision, managing stakeholder relationships, and maximizing business value through effective backlog management and cross-functional team leadership.* Build and maintain strong relationships with executive leadership, business partners, and technical teams to ensure alignment on product direction* Lead stakeholder engagement sessions to gather requirements, manage expectations, and secure buy-in for product decisions* Facilitate collaboration across cross-functional teams including Investment Operations, Product, Data Analytics and Operations* Own and maintain product backlog, ensuring user stories are clear, prioritized, and ready for development* Balance competing priorities from multiple stakeholders while maintaining focus on strategic objectives* Refine and groom backlog items collaboratively with development teams to ensure shared understanding* Develop deep domain expertise in product area, understanding customer needs, pain points, and usage patterns* Serve as subject matter expert and advocate for end-users throughout the product development lifecycle* Lead sprint planning, reviews, and retrospectives to ensure continuous delivery of value* Partner with Scrum Masters to remove impediments and optimize team performance* Foster agile mindset and practices across the organization* Drive product delivery from concept through launch, ensuring on-time and on-budget execution* Monitor product performance post-launch and iterate based on user feedback and business metrics* Deliver measurable business outcomes including revenue growth, cost savings, and customer satisfaction improvements
EDUCATION
Hult International Business School
MBA
McMaster University
Honours Bachelor of Commerce, Business
SKILLS
ABOUT DONNA TSUI
Experienced professional in the financial industry with extensive experience with project management, finance and staff development. Strong team player with excellent proven track record of project successes. Quick learner with the ability to adapt in fast paced environments, and the ability to motivate people and teams to deliver superior business results. Winner of the exclusive RBC Performance award for 2015.Specialties: Project Management, leadership, time management, communication skills, budgeting, supervisory skills, human resources, meeting facilitation, presentation skills, recruiting, documention and policy analysis
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