Donna Thornton
Practice Manager @Children\'s National Hospital
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WORK HISTORY
Practice Manager @Children\'s National Hospital
EDUCATION
University of Maryland Global Campus
Bachelor of Science (B.S.), Health Services Administration
ABOUT DONNA THORNTON
Strategic, results-oriented, and patient centered Operations and Revenue Cycle Leader with experience across academic medical centers and integrated health systems. Renowned for leading end-to-end Epic implementations, overseeing complex charge capture initiatives, and building high-performing training programs. Expertise in fee schedule governance, revenue integrity, and cross-functional collaboration with physicians, practice managers, coding, and executive teams to ensure compliant billing and strong financial performance. Adept in driving automation, process innovation, and cash collection strategy across multi-specialty, multi-site organizations.CORE COMPETENCIESRevenue Cycle Leadership | Practice Operations | Strategic Planning | Multisite Oversight | Denial Prevention | Financial Reporting | Charge Capture and Compliance | Epic Systems Expertise | Training Development: e-Learning | SOPs | Staff Coaching | Stakeholder Collaboration | Financial Analysis | Cash Flow Optimization | Leadership | Team-Building
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