Donna Rich

About Donna Rich

Experience working Agile. Certified SAFe Practitioner. Success Factors Learning Management System, Cornerstone On Demand Talent Management System and Saba Learning Management System professional. Extensive Knowledge of computer system validation requirements. Learning management system implementation project lead. Exceptional client and project management skills

Experience

1. Specialist Hrit North America

   Novo Nordisk

   Sep 2013 — Present · Plainsboro, NJ, US

   Review, testing and implementation of HR system upgrades or patches to ensuresystems are functioning properly according to system specifications and requirements.• Assist with enterprise-wide HR-related data needs to further support data integration effortsfrom start to finish which includes translating user requirements into technical documentationfor IT use, maintaining thorough documentation and liaison with IT on development, testing andimplementation of interfaces.• Analyze HR processes and data flows; will lead the redesign of basic business processes byrecommending and implementing improvements to increase the efficiency and effectiveness ofHR systems.• Support local and global projects by providing assistance during system design, testing,implementation and training phases.• Utilize project management skills for assigned HR initiatives.• Write, maintain and support a variety of standard reports or queries using appropriate reportingtools. Help maintain data integrity in systems by running queries and analyzing data.• Analyze information gathered from multiple sources, reconcile conflicts, decompose high-levelinformation into details, abstract up from low-level information to a general understanding, anddistinguish user requests from the underlying true needs.• Provides consultation and technical support to stakeholders in identifying HR system needsand serves as the liaison with IT professionals both locally and globally. Communicates clearlyand effectively with stakeholders to set expectations on the feasibility and timeframe fordelivery of solutions, delivering on commitments.• Develop user procedures, guidelines and documentation and train HR system users to ensurebroad-based system knowledge in order to minimize system support issues.

Skills

• Management
• Business Process Improvement
• Technical Writing
• Sharepoint
• Instructional Design
• Change Management
• Requirements Analysis
• Learning Management Systems
• Training
• Leadership
• Sdlc
• Testing
• Business Analysis
• Instructor-Led Training
• Quality Assurance
• Validation
• Cross-Functional Team Leadership
• Analysis
• Vendor Management
• E-Learning
• Crm
• Computer System Validation
• Business Process
• Software Documentation
• Project Management
• Visio
• Blended Learning
• Integration
• Human Resources
• Process Improvement
• System Administration
• Team Leadership
• Program Management