Donna M.
Customer Service | Insurance Services | Licensed Agent | Code and Compliance | Communications- Enthusiastic leader utilizing my desire for results to aid company growth, client retention and business development.
- Role
- Dispatch Supervisor at TK Elevator
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Donna M.
My academic interests include Information Technology,as well as data analysis. I have…
Experience
Dispatch Supervisor
Aug 2021 — Present · Dallas-Fort Worth, TX, US
Utilizes communication systems to assign work, reassign work, or balance work, ensuring drivers and subordinates are busy at all times.· Successfully leads, manages, and develops a team of subordinates through goal setting, mentoring, coaching, and assignment of effective training and development opportunities.· Partners with executive leadership to identify, develop, and define quality control standards.· Regularly audits processes developed and implements process improvements to streamline work tasks.· Develops communication plans & pipelines for the team and executes business communicationsaccordingly.· Serves as a subject matter expert, source of guidance, and direction to the team and department, inareas of policy, performance, best practices, and more.· Interprets historical data to forecast workloads, then planned and delegated tasks accordingly.
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