Donna Misa
Direct | Online Marketing Manager
- Role
- Assistant Systems Specialist at Genentech
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Donna Misa
I can be contacted at d••••••••@comcast.net. All invitations to connect are welcome.…
Experience
Assistant Systems Specialist
Jan 2011 — Present
Help Desk Specialist supporting Genentech & Roche Scientists, QA, R&D, Field and Corporate employees, providing Customer Service and Technical Support for Computers, Printers, iPhones, Blackberries, iPads in 24 hour Global Call Center- Microsoft Certified IT Professional Enterprise Desktop Support Technical on Win 7, March 2012 - Microsoft Certified Technology Specialist Win 7 Configuration, March 2012 - Apple Certified Support Professional 10.6 - November 2010 & 10.7- March 2012
Education
California Lutheran University
Biology/Psychology
Institute of Financial Management
Certificate
Executrain West
Certificate
2011 — 2011
Institute of Real Estate Management
Certificate
Training Camp
Apple Certified
2012 — 2012
Training Camp
Microsoft Certified
2012 — 2012
Skills
- Business Development
- Crm
- Marketing Strategy
- Ms Project
- Google Apps
- Sem
- Strategy
- SEO
- Forecasting
- B2b
- Web Content Management
- Graphic Design
- Copywriting
- Sales
- Email Marketing
- Project Management
- Management
- Team Building
- Training
- Usability
- Advertising
- Website Development
- Negotiation
- Leadership
- Marketing
- Dashboard
- Operations Management
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