Donna Hook
- Role
- Sr IT Manager Sr IT Product Owner at CVS Health
- Location
- Wayne, NJ, US
- LinkedIn followers
- 500 followers
About Donna Hook
High-performing problem solver, managing a broad range of IT projects, programs and…
Experience
Sr IT Manager Sr IT Product Owner
Jun 2014 — Present
IT Product and Program Owner Solution Seeker Large Client and Product Installs Vendor Management On-Time delivery with best-in-class output. Managed team responsible for delivering $64 + million in annual Client Services IT estimates. Ensured strict deadlines and Service Level Agreements (SLA) were met.
Education
New Skills Academy
Life Coaching Certification, Coaching
2019 — 2019
Ramapo College of New Jersey
Bachelor of Science (BS), Marketing
Toastmasters International
Distinguished Toastmaster (DTM), Public Speaking and Leadership
1999 — 2009
Chubb Institute of Technogolgy
Computer Programming Certification
Skills
- Production Support
- Cross-Functional Team Leadership
- Public Speaking
- Process Improvement
- Coaching
- Healthcare Information Technology
- Ms Project
- Process Management
- Change Management
- Vendor Management
- Agile Methodologies
- Sdlc
- Release Management
- IT Strategy
- Project Planning
- Requirements Gathering
- Team Leadership
- Leadership Development
- IT Management
- Training
- Data Analysis
- Cmmi
- Healthcare
- Entrepreneurship
- Business Process
- Software Documentation
- Project Portfolio Management
- Leadership
- Business Intelligence
- Business Process Improvement
- Mentoring
- Business Analysis
- Project Estimation
- Team Building
- Software Project Management
- Healthcare Industry
- Information Technology
- Analysis
- Sepg
- Project Implementation
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