Donna Goulet
Happily retired Credit Supervisor at Neogen Corporation
- Role
- Credit Supervisor at Neogen Corporation
- Location
- Lansing, MI, US
- LinkedIn followers
- 500 followers
About Donna Goulet
Experienced in Commercial and Consumer Credit management and analysis. Collaborate with…
Experience
Credit Supervisor
Sep 2013 — Present · Lansing, MI, US
Conduct 18 monthly Accounts Receivable domestic and international review meetings with Sales Directors, Accounting Managers & Collection Specialists. Approve credit applications and review credit limits through credit investigation and sales history. Supervise a staff of highly competent Collection Specialists; hire, train, coach and conduct performance reviews. Develop strategies and goals to reduce exposure to Bad Debt write-offs. Review orders on credit hold. Prepare, review and analyze accounts receivable reports. Manage the relationship of third-party collection agencies. Handle Bankruptcy claims.
Education
DePaul University
Bachelor of Science
Northeastern Illinois University
Associates Degree
Skills
- Credit
- Microsoft Word
- Human Resources
- Negotiation
- Microsoft Office
- Credit Investigation
- Loans
- Process Improvement
- Sales Operations
- Customer Service
- Accounting
- Teamwork
- Consumer Collections
- Data Entry
- Customer Satisfaction
- Training
- Recruiting
- Collections
- Commercial Collections
- Customer Relations
- Business Process Improvement
- Outlook
- Management
- Team Building
- Microsoft Excel
- Time Management
- Analysis
- Exceptional Customer Service
- Accounts Receivable
- Microsoft Outlook
- Leadership
- Building Relationships
- Employee Relations
- Public Speaking
- Finance
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