Donna Crain
Deloitte Technology Global Brand and Experience Leader
- Role
- Experience Delivery Leader at Deloitte
- Location
- Boulder, CO, US
- LinkedIn followers
- 500 followers
About Donna Crain
Senior experience leader, big retail creative and marketing director, storyteller + start up veteran SPECIALTIES: Creative direction: campaigns, photo, video and print, UX, UI, mobile, digital. Building and managing brands ensuring consistency across all touch points. Strategy. Building and leading effective internal and external creative teams. Copywriting. Change management. Delivering great end user experiences throughout the product lifecycle. Gaining consensus, moving projects forward. Working with cross-functional teams within large, matrixed organizations. Retail. Planning. Scheduling. Budgeting. Driving adoption of large technology initiatives.
Experience
Experience Delivery Leader
Jul 2016 — Present
Creative, change and learning leader pioneering use of consumer-focused experience delivery practices to drive internal technology adoption. Bringing together disparate groups and products from across IT organization to make good on $900M+ annual investment. Leveraging user insights and historical data to deliver considered and delightful technology experiences that promote end user productivity. Innovating change for transformational initiatives-Lead team as part of a collaboration across functions to execute 5- year effort in driving firm to virtualization with digital deployments including change, awareness and learning. Moved to new platform in 1 week with exponential adoption and minimal disruption-Leading change for IT professionals transitioning to global organization — Fall 2021. Delivering award-winning,\"agency-quality\" campaigns and programs. along with the targeted marketing strategies that create awareness supported by user-centric learning that drives continued usage, and ROI, post initial adoption. Certified coach and inspirational leader who shepherded team through lockdown with record productivity and high talent scores representing positive employee sentiment. Advisor to Global Technology Innovation Network, leading insights, comms and publications teams across the world.
Education
Bradley University
BS
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