Donna Watson
Senior Operations Manager - VP @Barclays
Sunderland, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2014 — Present
Senior Operations Manager - VP @Barclays
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Leeds, GB
SKILLS
Customer ExperienceOffshoringForecastingResource ManagementTeam ManagementCustomer Relationship Management (Crm)Service DeliveryCall CentersCustomer RetentionOperations ManagementTelecommunicationsTeam LeadershipAccount ManagementCross-Functional Team LeadershipBusiness ProcessOutsourcingEmployee EngagementProcess ImprovementCall CenterSlaCustomer SatisfactionChange ManagementBpoLeadershipPerformance ManagementManagementBusiness TransformationWorkforce ManagementProject DeliveryContact CentersBusiness AnalysisIvrBusiness Process ImprovementStrategyStakeholder ManagementCrmVendor Management
ABOUT DONNA WATSON
Senior Operations Manager - VP at Barclays
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