Donna Smith
Service Delivery & Improvement Manager (Central Ops) @Aviva
Norwich, GB
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2025 — Present
Service Delivery & Improvement Manager (Central Ops) @Aviva
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SKILLS
Project DeliveryIT Service ManagementChange ManagementOutsourcingService-Level Agreements (Sla)IT StrategyIT OperationsProject Portfolio ManagementHp ProductsManagementSlaItil CertifiedPeople SkillsItilService ManagementService DeliveryReporting & AnalysisBusiness AnalysisData CenterIncident ManagementIT ManagementHpStakeholder ManagementRisk ManagementPrince2Service ImprovementCapacity Management
ABOUT DONNA SMITH
Experienced Service Delivery and Change Manager with a demonstrated history of working in…
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