Donna Robinson
Senior Director at Hilton Grand Vacations
- Role
- Senior Director of Area Operations at Hilton Grand Vacations
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Senior Director of Area Operations
Feb 2024 — Present · New York, NY, US
Education
University of Florida
Bachelor of Fine Arts (BFA), Theatre/Theater
1995 — 1997
University of North Carolina at Greensboro
Master of Fine Arts (MFA), Theatre/Theater
1997 — 2000
Skills
- Teaching
- Hospitality Management
- Banquets
- Rooms Division Management
- Property Management Systems
- Opening Hotels
- Creative Problem Solving
- Rooms Division
- Event Management
- Budgets
- Motivation
- Staff Development
- Guest Service Management
- Hospitality Industry
- Hotel Management
- Renovation
- Process Improvement
- Hotels
- Yield Management
- Front Office
- Management
- Team Building
- Food & Beverage
- Customer Service
- Convention Services
- Revenue Analysis
- Resorts
- Tourism
- Guest Recovery
- Customer Satisfaction
- Training
- Hospitality
- Opera
- Increase Productivity
- Pre-Opening
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