Donna McIntyre
Disaster Recovery Technical Specialist @Scotiabank
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WORK HISTORY
Disaster Recovery Technical Specialist @Scotiabank
Assisted in major disaster recovery testing of all critical bank applications • Implemented disaster recover strategies, including classic DR and work load swap, for new and existing projects.• Maintained Business Continuity Plan- Maintained 500+ applications to ensure compliancy.* Business technology resilience focused.
EDUCATION
Dynamic Computer Associates
Microsoft Certified Professional
Deloitte
ITIL Foundations, ITIL
York University
Technical Writing
Ryerson University
Business Writing
SKILLS
ABOUT DONNA MCINTYRE
Hands-on and diverse experience in technical support – Assisted with various technology-related functions, including pre and post-sales support, technical writing, marketing presentations, project management, customer-focused service and disaster recovery / business continuity planning; maintained thorough and contemporary knowledge of technology. Motivated and focused – Ensured high standards of quality and innovation to detail in support and management functions; technical writing and document management expertise. Proven relationship management and problem solving skills – Developed solid partnerships with staff and clients to achieve goals in team-oriented settings. Excellent communication and presentation skills – Facilitated ongoing communications by conveying technical project and operational objectives clearly and effectively.
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