Donna Langevin
Customer Solutions Manager @Tennessee Valley Authority
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WORK HISTORY
Customer Solutions Manager @Tennessee Valley Authority
EDUCATION
Nova Southeastern University
Master of Science (M.S.), Human Resources Management/Personnel Administration, General
Florida Institute of Technology
Bachelor's degree, Psychology
ABOUT DONNA LANGEVIN
Skilled Professional Leader with more than 20 years of experience utilizing expert coaching and motivation to build and maintain high achieving teams. Proven record of increasing operational efficiency and improving the customer experience all while advancing the overall internal employee engagement. Broad Professional experience in both Customer Relations and Human Resource Management within the Utility, Hospitality, and Retail industries, while directing cross-functional collaboration to accomplish organizational objectives. Passionate in delivering superior customer service through strong listening, empathy, problem-solving, and follow-through skills.
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