Donna Israelson
Accounting Office Manager @Henderson Chamber Of Commerce
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WORK HISTORY
Accounting Office Manager @Henderson Chamber Of Commerce
Maintains Customer Relationship Management (CRM) system ensuring that customer data is up to date and all required fields are being updated and populated.• Oversees the Chamber’s accounting functions including accounts payable/receivable as well as auditing and reporting on financial transactions. • Oversees office projects and operations including planning, organizing, assigning, and reviewing the work of administrative staff and volunteers. • Processes all credit card transactions for the office including membership payment, event registration, and other miscellaneous transactions. • Responsible for event planning and management for all outreach activities and special events including logistics planning, vendor oversight, and coordination of required services. • Responsible for managing and directing all membership retention efforts, including billing, collections and committee work.• Fields inquiries from members, potential members, and the general public ensuring exceptional customer service and follow-through on data requests. • Assists in member retention by ensuring that all requests are handled in a timely manner with exceptional professionalism• Tracks department spending and budgets. • Monitors office usage of supplies and coordinates reorders as needed. • Provides administrative support to the Chamber Board including meeting planning, on-site resource coordination. • Prepares reports, presentations, memorandums, proposals and all other correspondence as required.• Responsible for office IT systems, facilities management and administration.
EDUCATION
Penn State Online
None, Business
College of Southern Nevada
Business
SKILLS
ABOUT DONNA ISRAELSON
Ability to provide a world-class customer experience utilizing strong team building, motivational and coaching skills. My technical strengths include advanced skills in workforce management tools, proficient analytics and problem solving, allowing me to focus on process and performance improvement.
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