Donna Hunt

Program Coordinator ♦ Communications Expert ♦ Coach, Trainer, & People Manager || Organized, relationship-focused, and motivated leader dedicated to driving positive customer experiences and process improvements

Role
Cleveland Guardians, Premium Seating Customer Support, 2020 to Present at Cleveland Guardians
Location
Cleveland, OH, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Donna Hunt

I design programs, partnerships, and learning structures that help students and…

Experience

  1. Cleveland Guardians, Premium Seating Customer Support, 2020 to Present

    Cleveland Guardians

    Mar 2020 — Present · Cleveland, OH, US

    There’s nothing like the atmosphere of a ball field and the excitement of the fans. In this role, I get to experience it often as I foster solid relationships to improve the experience of both fans and staff. I assist with ticketing, seating, directions, and other aspects of customer service, leveraging my background in communications to mitigate conflict and escalations during all events.

Education

  • Hiram College, Hiram Ohio

    BA, English Literature

  • Queens University of Charlotte

    MFA, Creative Writing, Poetry/English

    2004 — 2006

Skills

  • Teaching
  • American Literature
  • Teaching Writing
  • English
  • Curriculum Development
  • Microsoft Office
  • Academic Advising
  • English Literature
  • Classroom
  • Nonprofits
  • Rhetoric
  • Fiction
  • Publications
  • Instructional Design
  • Student Development
  • Powerpoint
  • Academia
  • Academic Writing
  • Adult Education
  • Proofreading
  • Books
  • Teaching English as a Second Language
  • Higher Education
  • Literature
  • Grammar
  • Creative Writing
  • Blogging
  • Distance Learning
  • E-Learning
  • Writing
  • Research
  • Theory
  • Language Teaching
  • Public Speaking
  • Non-Fiction
  • Staff Development
  • Copy Editing
  • Short Stories
  • Tutoring
  • Technical Writing

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Donna Hunt — Cleveland Guardians, Premium Seating Customer Support, 2020 to Present at Cleveland Guardians in Cleveland, OH, US | Unifers