Donna Geva

About Donna Geva

Customer and operations leader focused on driving business growth through scalable process, operational rigor, and an exceptional client experience.I’ve built and scaled teams from seed-stage startups through acquisition, working in high-growth environments where ARR expanded by tens to hundreds of millions, by setting vision and strategy and leading execution across global organizations. My background spans SaaS operations, customer success, business development, sales, budgeting, and service & support, with a track record of turning ambiguity into clear plans and measurable results.I’m energized by working closely with customers, prospects, partners, and colleagues and by mentoring people into confident, high-impact leaders.Based in the US. Outside of work, I recharge through exercise, gardening, studying, hiking, travel, and time outdoors with family and friends.Main strengths: operational strategy, scaling teams, customer success, client retention and expansion, cross-functional leadership, GTM partnership, planning & budgeting, process improvement, and execution.

Experience

1. VP of Customer Success

   Knit

   Jan 2025 — Present · New York, NY, US

Education

• University of Haifa

  Bachelor's degree, Arabic Language and Literature

• Technion - Israel Institute of Technology

  Master of Business Administration (MBA), Information Technology

• The Hebrew University of Jerusalem

  Master's degree, Peace Studies and Conflict Resolution

Skills

• Teaching English as a Second Language
• Employee Training
• Public Speaking
• Business Development
• Technical Support
• HR Policies
• Profit Center Management
• Management
• Budget Monitoring
• Research
• Interviews
• English
• Educational Leadership
• Teacher Training
• Recruitments
• Organization
• Internal Communications
• HR Consulting
• Html
• Microsoft Office
• Powerpoint
• Strategic HR
• Recruiting
• Start-Ups
• Interviewing
• Leadership
• Microsoft Powerpoint
• Team Leadership