Donna Franklinkittrell

About Donna Franklinkittrell

CPR, General Anatomy, Physiology, Phlebotomy, Electrocardiography, ER. Assisted during examinations and surgical procedures. Maintained an engaging and educational teaching assignment for teaching. Updated the Training module. Engaged students in classroom participation. Implemented discovery learning along with theory. Encouraged Created a maximum interest and retention of students. Kept accurate student records Preserved an acute daily record of student attendance and grades. Provided referrals and Letters of Recommendation. Assisted with career placement of graduating students.OFFICE MANAGER: Handled admin office duties. Kept Purchase Records and Office Equipment service log. Submitted weekly attendance records to Bookkeeper.

Experience

1. Medical Assistance Nurse Tech

   Winston Staffing

   Jan 2007 — Present

   Handled patient intake and administrative office duties. Recorded patient vital signs. Prepared and arranged examination rooms and equipment. Scheduled appointments, updated cancellations and followed-up on patient care. Medical Billing and Insurance Verification prior to appointments. Processed insurance claims and maintained proper insurance accounting records upon receipt in the computer system. Scheduled Hospital Admissions. Monitored and maintained infection disease control standards. Processed Insurance Claims: Verification, Claims Processing, Proper allocation of Insurance Payments into computer system upon receipt for accurate records. Established and retained filing system for charts and records. Kept organized, updated patient medical record filing system.LABORATORY ASSISTANT: Collected and prepared specimens for transport to lab for review. Kept records of specimen results. Confidentiality of patient medical records.GENERAL OFFICE DUTIES and COUNSELING: Provided patients with educational material and discussed treatment plan as outlined by Physician, Physicians Assistant or medical professional. Explained referral treatment to patients when required. Typed all correspondence. Answered telephones, scheduled meetings, maintained patient calendar and updates. Advised Physician and other medical personnel as required of daily appointments, rescheduled appointments as necessary.

Education

• 2003, Certificate in Ultrasound Diagnostic, School of Medical Assistants 1986, Courses in Nursing to

  Medical Assistant Instructor

  2002 — 2003