Donna Fair
Manager @Hershey Entertainment & Resorts Company
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WORK HISTORY
Manager @Hershey Entertainment & Resorts Company
Hershey, PA, US
Specializing in the optimization of operations driving growth and productivity.I\'m a motivator and mentor for my team of store managers. I guide them to solve problems, be creative, achieve financial goals and develop their own talent. Ensure customer satisfaction and measure the financial performance of the cafes. Most importantly, I inspire my team of great people to create a welcoming environment for our customers.Worked with a project team that developed and created Hershey\'s Create Your Own S’mores experience to a successful launch and execution. Launched many community service events to include a Community Farmer’s Market & Concert, Local community art shows, and two 5K fund raisers.Manage the daily operations of several cafes, driving exceptional guest service, including retail, marketing, social media, training, inventory, and seasonal food & beverage features.Hiring, Training, and Scheduling of employees required to operate the facility. Created a training program for entry level positions. This includes a development program for advancement positions.
EDUCATION
Pennsylvania School of Art & Design
Ceritificate, Social Media & Digital Marketing
Pennsylvania School of Art & Design
WordPress Designer, Web Design
SKILLS
ABOUT DONNA FAIR
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