Donna Fagone
Manager - Breast Imaging & Surgery @Richmond University Medical Center
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WORK HISTORY
Manager - Breast Imaging & Surgery @Richmond University Medical Center
Staten Island, NY, US
Lead daily operations for Breast Imaging and Breast Surgery services, overseeing scheduling, staffing, patient flow, and coordination across clinical and administrative teams.Partner closely with radiologists and surgeons to improve access, streamline workflows, and support high-quality, patient-centered care. Focused on operational stability, team development, and continuous improvement in a high-volume ambulatory setting.
EDUCATION
Western Governors University
Master of Business Administration - MBA, Health/Health Care Administration/Management
St. John's University, The Peter J. Tobin College of Business
Bachelor's degree, Business, Management, Marketing, and Related Support Services
SKILLS
ABOUT DONNA FAGONE
I am a healthcare operations leader with over 10 years of experience leading complex clinical and administrative operations within large hospital systems. My work focuses on improving access, strengthening workflows, and building accountable, high-performing teams that support both patient experience and provider efficiency.Previously, I served as Director of Operations at Staten Island University Hospital, where I oversaw operations across 10 divisions, managed direct and indirect staff, and partnered closely with physician leadership to drive service line performance. My responsibilities included operational planning, staff development, clinic expansion, and leading large-scale initiatives during the COVID-19 response.In my current role as Manager of Breast Imaging & Surgery, I oversee daily operations for high-volume ambulatory services, supporting radiologists, surgeons, technologists, and administrative teams. I focus on improving throughput, optimizing schedules and workflows, and ensuring a patient-centered experience from diagnostics through treatment.I am known for being a steady, ethical leader who brings structure to complex environments, develops strong teams, and delivers practical solutions that improve care delivery. I am open to connecting with leaders and organizations focused on operational excellence, growth, and sustainable healthcare delivery.
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