Donna Crammond
Product Owner Delivery Lead @Notify Technology
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WORK HISTORY
Product Owner Delivery Lead @Notify Technology
Own end-to-end delivery of core SaaS platform capabilities, working at the intersection of product ownership and delivery leadership to turn strategy into shippable outcomes.Lead roadmap execution and delivery planning in close partnership with engineering teams, ensuring priorities are clear, dependencies are managed, and delivery commitments are predictable.Currently leading delivery of AI-enabled capabilities, managing structured beta programmes through to full production release. This includes engaging early adopters, defining success criteria, gathering feedback, mitigating delivery risk, and iterating solutions prior to general availability.Collaborate cross-functionally with Product Marketing, Sales, Customer Success, and enterprise customers to align requirements, manage trade-offs, and ensure solutions meet real-world needs.Translate complex business, regulatory, and user requirements into prioritised backlogs, user stories, and acceptance criteria, maintaining quality through clear definition-of-done.Facilitate delivery ceremonies including sprint planning, backlog refinement, reviews, and retrospectives, unblocking teams and driving continuous improvement.Monitor post-launch performance and production issues, using evidence-based insights to prioritise enhancements and maintain customer confidence.
ABOUT DONNA CRAMMOND
Product Owner / Delivery Lead with extensive experience delivering SaaS products and complex change across enterprise, mid-market, and SME organisations in regulated and high-risk environments.I specialise in owning end-to-end delivery from discovery through to launch — translating complex business, regulatory, and customer needs into clear delivery plans, prioritised backlogs, and shippable outcomes. My work spans roadmap execution, dependency management, stakeholder alignment, and predictable delivery, informed by customer insight and operational feedback in close partnership with engineering teams.At Notify Technology, I lead delivery of core platform capabilities, including AI-enabled tools, managing structured beta programmes through to full production release. This involves coordinating cross-functional teams, engaging early adopters, gathering evidence-based feedback, and iterating solutions to drive adoption, value realisation, and customer confidence.I’m particularly motivated by roles at the intersection of product ownership and delivery leadership — where strategic intent is translated into outcomes teams and customers can actually use.
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