Donisha Gaines
Client Retention Manager @Eterna
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WORK HISTORY
Client Retention Manager @Eterna
Orlando, FL, US
As Client Retention Manager at Eterna, I champion lasting client relationships by blending personalized service with advanced technology to deliver peace of mind.I work with our agents to ensure every client feels valued, informed, and empowered—while helping agents retain business through high-impact insights, proactive care, and a relentless focus on satisfaction and feedback. At Eterna, we don’t just protect what matters—we make sure our clients understand the why behind it.
EDUCATION
Aveda Institute Jacksonville
Cosmetology Certificate, Cosmetology/Cosmetologist, General
ABOUT DONISHA GAINES
As Client Retention Manager at Eterna, I champion lasting client relationships by…
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