Don Freer
Creative Problem-Solver & Facilitator | Cross-Functional Leader | Business Intelligence | Project Management | Category Optimization
- Role
- Operations Manager Sony Playstation at Premium Retail Services
- Location
- Tulsa, OK, US
- LinkedIn followers
- 500 followers
About Don Freer
Curiosity. Clarity. Innovation. Authenticity. As a strategic, innovation-minded…
Experience
Operations Manager Sony Playstation
Sep 2024 — Present
Project Leadership: Led strategic operations and complex project management for Sony PlayStation\'s North American program.• Process Optimization: Optimized operational processes and enhanced efficiency by leveraging data and insights.• Automation: Designed and automated 5 Monday.com boards to improve program compliance and operational quality.• Data Analysis & Accuracy: Led a data file redesign that reduced file errors by 11% and increased data accuracy to over 98%.• Resource Management: Increased program coverage by 6% while reducing coverage range by 14% without a change in headcount, optimizing resource allocation and cost impacts.• Culture & Recognition: Serves as the Program Manager for the \"Premium Proud\" employee recognition program, a selective, voluntary role that fosters a positive and engaged work environment.
Education
Upper Darby High School
Diploma, General
1999 — 2001
Glenpool High School
Diploma, General
2001 — 2003
Skills
- Business Planning
- Performance Management
- Employee Training
- Multi-Unit Management
- Human Resources
- Sales Operations
- Customer Retention
- Store Operations
- Customer Service
- Driving Results
- Income Statement
- Consumer Electronics
- Visual Merchandising
- Big Box
- Shrinkage
- Consulting
- Hiring
- Retail Sales
- Inventory Management
- Inventory Control
- Coaching
- Accountability
- Interviews
- Leadership Development
- Marketing Strategy
- Strategic Planning
- Multi-Unit
- Loss Prevention
- Strategy
- Planograms
- Team Building
- Management
- Customer Satisfaction
- Training
- New Store Openings
- Innovative Thinking
- Merchandising
- Retail
- B2b
- Leadership
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