Don Fluckinger
Enterprise IT reporter and storyteller with deep industry connections
- Role
- Senior News Writer at Informa TechTarget
- Location
- Nashua, NH, US
- LinkedIn followers
- 500 followers
About Don Fluckinger
Technology news content writer, editor, manuscript fixer, social media promoter. Journalism, marketing, PR, executive ghost writing. Adept at creating short, medium- and long-form content - or polishing SMEs’ rough drafts. Known for writing engaging customer stories and translating SME interviews into authoritative features. Subject matter expertise includes Customer Experience (CX) technology, call center, content management, sales automation, customer service and support, marketing automation, health IT, chatbots, AI automation, machine learning and e-commerce.
Experience
Senior News Writer
Oct 2023 — Present · Newton, MA, US
Experienced B2B technology reporter delivers unbiased, subjective, well-sourced short-form, medium-length, and long-form reports and executive Q & As on enterprise IT topics including customer experience (CX), digital experience platforms (DXP), marketing automation, customer relationship management (CRM), e-commerce, customer service, contact center, enterprise content management (ECM), cloud content management, quantum computing, end-user computing, CPU/GPU and VDI. Also author of the ASBPE award-winning \"Digital Experience\" opinion column.
Education
Ohio University
Bachelor's degree
Archbold High School
College/University Preparatory and Advanced High School/Secondary Diploma Program
Harvard University
Harvard Extension School book manuscript editing continuing education course
Skills
- Press Releases
- Digital Media
- Web Content
- Television
- Technical Writing
- Feature Articles
- Wordpress
- Online Publishing
- Public Relations
- Proofreading
- Media Relations
- Copywriting
- Journalism
- Editorial
- Editing
- Video
- Publications
- Graphic Design
- SEO
- Freelance Writing
- Publishing
- Radio
- Conducting Interviews
- Strategic Communications
- Magazines
- Entertainment
- Writing
- Public Speaking
- Newsletters
- Podcasting
- Healthcare Information Technology
- Ap Style
- Web Content Management
- Nutrition
- Books
- Social Networking
- Social Media Marketing
- Content Management
- Copy Editing
- Blogging
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