Donell Beaty

About Donell Beaty

I\'m Donell Beaty, and I make technology less intimidating—and a whole lot more useful.With over 7 years of experience leading enterprise-level tech transformations for global teams, I’ve seen one thing repeatedly: smart people hesitate when it comes to adopting tech. Not because they aren’t capable—but because no one ever explained it in a way that felt practical or relevant to their everyday lives.That’s where I come in.I help adults bridge the digital gap with clear, real-world guidance on how to use AI tools, systems like SAP or Coupa, and everyday digital platforms to get more done—without the jargon, stress, or overwhelm.As a volunteer board member for the Rozzelle’s Landing Homeowners Association, I contribute to the governance and long-term sustainability of our community. My responsibilities include supporting financial oversight, vendor coordination, and fair enforcement of HOA guidelines.Recognizing the need for stronger digital communication, I personally designed, built, and launched rozzelleslandinghoa.com modern, mobile-friendly website that serves as the central hub for announcements, meeting updates, and homeowner resources. I also led the marketing rollout across social media to increase homeowner awareness and engagement.Whether it’s simplifying your workflow, making better decisions with data, or boosting your confidence with automation, my mission is simple:Tech made simple. Life made easier.

Experience

1. E-procurement Business Analyst

   NTT DATA, Inc.

   Aug 2018 — Present · Charlotte, NC, US

   As a business analyst leading enterprise technology strategies, I specialize in turning complex systems into clear, scalable solutions that drive real-world impact, helping over 200 B2B clients work smarter—not harder.Key Contributions:Requirements Gathering & Stakeholder Engagement:• Collaborated with Procurement, Finance, and IT client stakeholders through workshops and working sessions to capture business needs and define clear, actionable requirements. Utilized strong analytical skills to produce detailed process maps, user guides, and portal configuration documents to support development and testing efforts.Ariba & Coupa Administration:• Configured and maintained Ariba and Coupa modules for multiple countries, including supplier onboarding, catalog updates, invoice support, and purchase-order integrations. Worked directly with customers to scope system integrations with GoDirect, ensuring seamless order flow and data accuracy.QA Testing:•Subject Matter Expert for Direct platform for the Americas, created testing standards for software testing in an Agile environment, including user acceptance testing and test cases.Technical Liaison:• Served as primary point of contact for internal users and external clients, translating business requirements into technical tickets and providing support on self-service integration platform issues. Escalated critical bugs and integration risks, coordinating with development teams to resolve issues within SLA targets.Reporting & Metrics:• Generated weekly and monthly status reports and dashboards to track self-service ordering metrics. Monitored key KPIs to validate process improvements and support data-driven decision making.Focus: Making technology simpler and more strategic for global organizations.

Education

• Western Governors University

  Master of Business Administration - MBA, Information Technology Management

• Southeast Raleigh High

  High School Diploma

  2003 — 2007

• University of North Carolina at Charlotte

  Bachelor of Arts (B.A.), Software and Information Systems

  2007 — 2013