Donald G.
Director of Operations @Covert Security Solutions
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WORK HISTORY
Director of Operations @Covert Security Solutions
Vancouver, BC, CA
EDUCATION
Alison On-Line School
Diploma in Operations Management
Langara College
Certificate, Selling Boot Camp
Yanmar Technical Training School
Certificate, Marine Electronic Engine Applications and Design
British Columbia Institute of Technology
APICS - Business Operations Manager
Scania Technical Training School
Certificate, DI 12 & DI 16 Electronic Monitoring Systems (EMS)
British Columbia Institute of Technology
Credit, BUSA Supervisory and Management Skills
Crestcom International LLC
Certificate, Bullet Proof Manager
Home Energy System Technical Training
PV Sizing, Set-up of Grid-Tie and Off-Grid Systems Installation
Work Safe BC
Occupational First Aid
Access Safety
Fall Arrest Protection
Yanmar Technical Training School
Certificate, Marine Engine Electronic Controls
British Columbia Institute of Technology
Credit, APICS Principles of Operation Management
SKILLS
ABOUT DONALD G.
Director of Operations | Security Integration Expert | Business Scaling Strategist | OSPA Award Winner | Driving Growth Through People, Process & Technology As a seasoned Director of Operations with over 17 years of cross-industry experience, I specialize in building high-performing teams, implementing scalable systems, and delivering full-spectrum security and operational solutions that drive measurable business impact. Throughout my career, I’ve led strategic initiatives that protect assets, streamline operations, and support long-term success for both businesses and their clients. My leadership style is grounded in a team-first, client-aligned mindset, ensuring every strategy is tailored to the unique demands of the environment. What sets me apart is my ability to combine deep frontline security expertise with environmental design, advanced technology integration, and customized escalation protocols. My background spans security integration, supply chain optimization, product development, corporate strategy, and continuous improvement. This allows me to solve complex challenges while building strong, high-performing cultures. I\'m proud to be a two-time Canada OSPA Award winner (2022 & 2023) for Outstanding Contract Security Manager and Director. I’ve successfully: • Scaled business operations from $1M to $50M+ • Led award-winning teams recognized for service excellence • Earned trust across clients, vendors, and employees • Held active certifications in CCTV installation, alarm monitoring, security system sales, and BST/AST • Delivered consulting expertise across security design, manufacturing, service, physical security, monitoring, and compliance What I Bring to the Table: • Scalable operational leadership that drives sustainable growth • Integrated security strategies for complex, high-risk environments • Proven expertise in business transformation and P&L ownership • Servant leadership that builds empowered, solution-focused teams • Alignment of people, process, and technology for maximum impact Whether you\'re aiming to strengthen your security posture, improve operational performance, or elevate your team\'s effectiveness, I bring the insight, energy, and execution to move your organization forward. Let’s connect if you’re ready to turn complex challenges into strategic wins and operational potential into a competitive advantage.
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