Donaldus Gonzales

Full Stack Software Developer @PacificSource Health Plans

Boise, ID, US

Worked under CRP Team (Customers Relationship Platforms) that handles Microsoft Dynamics 365/CRM, Plugins Customization Development, Support, Testing, and Maintenance. Designed, developed, tested, and deployed SSRS reports for Benefits Library, Medicare, Medicaid, and Dentals programs. Modified and tested existing SSIS packages for Provider Network to integrate Single Practitioners data from Facets to load into Accounts records in Hive/Dynamics CRM. Involved in developing and testing OData/REST API end points for Preference Management, Marketing Campaigns and Customers Journey using Functions in Azure and Twilio under.NET 6 framework and C# as programming language of choice. Investigates, replicates, and resolves production issues as reported by the end-users in ServiceNow. Performed other tasks as assigned by the Manager.