Donald Wood

Program Manager @Indiana University Health

Carmel, IN, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2023 — Present

Program Manager @Indiana University Health

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Indianapolis, IN, US

Project and Program Management for multiple, highly complex tier 1 projects and Board-level initiatives related to Enterprise Business functionality resulting in a focus on the Digital Platform (Patient Portal) and Team Portals. The Patient Portal services close to 200k unique users a month out of a total of over 500k users. Additionally, supports over a,million monthly page views, over 750k monthly secure messages, and over 3k monthly self-scheduled appointments.• Budget responsibility: Managed and tracked a project budget of over $2 million for the Patient Portal Digital Platform in addition to concurrent project budget tracking. • Additional responsibilities: Acting as Project Manager; Business Relationship Manager, Release Manager, External and Internal Resource Manager, and Product/Program Owner. Well versed in the finance business process in the non-profit Healthcare sector. Mentor and Coach for other Project Managers on my team and through the IU Health PM Mentorship program.• Successful completion of Board-level Digital Platform Patient Portal transformation, Federally mandated Meaningful Use 3 implementation, Finance driven Travel and Expense Reporting project, and many other smaller projects in support of Patients/Providers and ongoing business activities.

EDUCATION

1989 — 1993

The University of Kansas

BS, Physics

2005 — 2007

Indiana Wesleyan University

MBA, Business Administration

1993 — 1996

Indiana University Indianapolis

MS, Physics-Optics

SKILLS

Systems AnalysisBusiness Process ImprovementCoordinationBudgetsCross-Functional Team LeadershipWritingDisaster RecoveryIntegrationProject Portfolio ManagementCustomer RelationsPmoCustomer Relationship Management (Crm)Process ImprovementPlanningProject PlansOracleBusiness AnalysisRequirements AnalysisData WarehousingCustomer ServiceSoftware DevelopmentTeam BuildingManagementSqlMicrosoft ProjectVisioProgram ManagementAnalysisSarbanes-Oxley ActBusiness IntelligenceProject PlanningBusiness ProcessTeam LeadershipResource ManagementSoftware DocumentationSdlcProblem SolvingInformation TechnologyMs ProjectIT Strategy

ABOUT DONALD WOOD

Accomplished leader with over two decades of expertise in project and relationship management, excelling in matrixed environments. Proven history in schedule adherence, budget management, and organizational transformation. Skilled in steering large-scale strategic projects across sectors like healthcare, consumer technology, education, and direct marketing. Proficient in both structured and unstructured project management landscapes, adept at employing waterfall and agile methodologies. Portfolio includes a wide range of projects, from Internet/Intranet development to large-scale infrastructure and compliance with government regulations.

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Donald Wood — Program Manager at Indiana University Health in Carmel, IN, US | Unifers