Don McKew

Experience

1. Sales Crm and Customer Communications Manager

   DP World

   Jan 2026 — Present

   As the Sales Support Manager at DP World USA Logistics, I work at the intersection of Sales, Operations, Marketing, and Technology to ensure our commercial teams have the systems, data, tools, and insights needed to win business and drive revenue.I manage and streamline commercial systems and processes, including our oneCRM platform, sales data models, client‑facing marketing communications, and global SharePoint environments. My role blends technical problem solving with frontline sales enablement to simplify processes and make our commercial organization more efficient and scalable.What I Do:Administer CRM workflows across Freight Forwarding and Logistics, ensuring data accuracy, reporting quality, and alignment with global commercial processes.Develop and rebuild sales tools including bid templates, bulk upload forms, pricing sheets, and operational models, re‑engineering backend logic to improve sales productivity.Create and deliver client‑facing marketing communications through global platforms, supporting engagement, brand consistency, and targeted outreach.Manage SharePoint hubs for Sales, Operations, and Marketing to maintain organized, intuitive workspaces and smooth collaboration.Analyze and structure commercial data, producing pipeline insights, vertical performance views, and executive‑ready dashboards.Act as the link between IT, Sales, and Global Commercial by translating business needs into technical requirements and resolving issues hands‑on when tools or systems fall short.Train CRM users across the organization to strengthen adoption, improve data quality, and ensure teams effectively use system features.Improve field‑rep workflows by simplifying tools, automating manual processes, and redesigning complex spreadsheets into user‑friendly solutions.Support leadership with executive decks, data visualizations, and freight outlook materials, ensuring accuracy and consistent messaging across key deliverables.

Education

• Marian University of Fond du Lac

  Bachelor of Science (BS), Business Management, Marketing and Pre Law

  1997 — 2001

Skills

• Business Vehicle Management
• Negotiation
• Sales Operations
• Human Capital Management
• Personnel Management
• Relocation
• Lead Generation
• Account Management
• Business Development
• Strategy
• Business Travel
• HR Consulting
• New Business Development
• Route Planning
• Salesforce.com
• Policy Management
• Reimbursement
• Business Expense Management
• Total Employee Mobility
• B2b
• Sales
• Management
• Solution Selling
• Expense Management
• Logistics Management
• Leadership
• Business Travel Management
• Policy
• Strategic Partnerships
• Sales Process
• Enterprise Account Management