Donald Shields
Lead Architect @Lloyds Banking Group
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WORK HISTORY
Lead Architect @Lloyds Banking Group
London, GB
Lead Business Architect for Commercial onboarding, KYC, OKYC and KYB working on new digital app first journeys for commercial banking.
EDUCATION
Purdue University
Bachelor of Arts - BA, Business/Corporate Communications
Indiana University Bloomington
MBA, Business
Purdue University
BA, Communication
SKILLS
ABOUT DONALD SHIELDS
Don is digital strategist with a unique set of skills allowing him to combine: design thinking, IT architecture, business operating model and digital transformation. He has led major multi-£million programmes across a range of leading global organisations within the Retail, Telco, Media, Technology, Travel and Financial Services sectors. He is currently redesigning the onboarding and ongoing KYC processes and technologies for Lloyds Commercial Bank. He has implemented AI powered chatbot service propositions at Lloyds Banking Group. He has lead multimillion pound IT development efforts with major retailers such as Tesco, Sainsburys, and Best Buy. He has an MBA and is a frequent speaker on eCommerce and Multichannel supply chain at major European conferences and the London Business School.He has been responsible for day to day operations of top ten global eCommerce websites, and led large teams, diverse in nationality and employer, of up to 200 people.
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