Donald Miller
Strategic Systems Translator thriving at complex problem-solving and human development. Owning the why of a project, turning theories and processes into results. Guiding teams through change or auditing a process
- Role
- Global Infrastructure Product Manager at JPMorganChase
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Donald Miller
Global Infrastructure Product Manager overseeing product performance, services, refreshing technology, new sites, and site moves, Agile transformation, project management, voice of the customer, vendor management, and reducing operational costs. ITIL and Six Sigma Black Belt certified and Agile trained. Coach, mentor, and college master\'s level instructor.
Experience
Global Infrastructure Product Manager
Jan 2017 — Present · Columbus, OH, US
Managing business, service improvement, operations, and engineering across various voice technologies including Cisco, Ribbon, SIP, and TDM. Responsible for improving performance, efficiency, and financial performance. Most recently focused on Agile transformation, product aligned teams, and global staff realignment and right sizing.
Education
Franklin University
MBA, Business
2000 — 2002
Franklin University
BA, Computer Science and Process Management
1985 — 2000
Franklin University
Doctor of Business, Succession planning and leadership pipeline
2017 — 2024
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