Donald Dsouza
VP - Group Operation - HDFC Life
- Role
- VP Group Operation at HDFC Life
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Donald Dsouza
17 years of rich & extensive experience in Operations & Sales Management with a 360 degree view of Life Insurance Business. Resourceful in managing business operations with focus on top-line & bottom-line performance and expertise in determining company’s mission & strategic direction as conveyed through policies & objectives.Spearheaded sales management, service and distribution of insurance products for various customer segments such as mass, affluent NRIs, institutional & government services through multiple channels including branches, outbound sales teams, relationship teams & other alternate channels. Enterprising Team Leader: frequently boosts team motivation and customer satisfaction to reach aggressive revenue and sales goals, while managing network of stakeholders. • Operations Expert: formulated operational strategies for Insurance as per economic reforms & business environment. Resourceful in managing Insurance/ banking / business operations with focus on top-line & bottom-line performance. Nominated thrice for ABG Chairman’s Awards amongst 0.63% who are selected globally from all businesses of Aditya Birla Group. Expanded business, drove revenue growth, optimized cost, maintained high standards of audit & compliance and partnered with cross-functional stakeholders. Key role in successfully outsourcing functions at ABSLI & HSBC.• Defence Services: 10 Years of Indian Armed forces experience
Experience
VP Group Operation
Oct 2022 — Present · Mumbai, IN
Education
ICFAI Business School
Diploma in Business Finance
2000
Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai
Diploma in International Trade Management
1995
Insurance Institute of India
Fellow
2015
Indian Institute of Banking and Finance
JAIIB
2004
International Institute Of Management Science
PG Diploma in Business Administration (Equivalent to MBA)
1995
University of Mumbai
Master's degree
1998
Skills
- Business Development
- Team Management
- Insurance
- Management
- Customer Relationship Management (Crm)
- Vendor Management
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