Donald Amoussou
Associate Analyst Key Management Services, at Mastercard
- Role
- Associate Analyst, Key Management Services at Mastercard
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Donald Amoussou
Highly skilled IT professional with a strong customer service focus, technical expertise, and a track record of delivering exceptional results. Experienced in project management, IT security, and change management, with a passion for driving operational efficiency and process improvements. Proven ability to lead cross-functional teams, develop training materials, and successfully manage projects aligning business goals with technology solutions. Strong analytical and problem-solving skills with a commitment to delivering superior customer service and maintaining the highest standards of information security.
Experience
Associate Analyst, Key Management Services
Dec 2019 — Present · Kansas City, MO, US
Spearhead the operational setup of new security services, optimizing the efficiency of existing services offered by Mastercard. • Demonstrate exceptional leadership abilities in driving transformative changes within the IT environment, collaborating with local and global teams. • Provide comprehensive support for medium and high-risk projects, conducting thorough business impact assessments, change impact analysis, and risk/gap analysis. Ensure meticulous planning and extensive testing for all changes. • Develop and deliver training materials and streamlin processes, fostering collaboration across teams. • Orchestrate projects to align business objectives with technology solutions, delivering significant process improvements. • Successfully manage the exchange of cryptographic keys and related materials between Mastercard and its customers, ensuring seamless service enablement and continuity. • Facilitate project meetings, promoting effective discussions and timely escalation of issues.
Education
George Mason University
Bachelor of Applied Science (BASc), Applied Information Technology
2013 — 2015
Missouri State University
Master of Business Administration - MBA
2021 — 2023
Northern Virginia Community College
Associate of Science (A.S.), Information Technology
2009 — 2012
College Catholic Pere Aupiais
Baccalaureat D, Sciences
2001 — 2007
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