Donae Pollard

About Donae Pollard

Leveraging 10+ years of sales experience and a Scrum Master certification, I excel at…

Experience

1. Sr Coordinator, Sales Support Operations

   Ameritas

   Aug 2024 — Present · Atlanta, GA, US

   The Sr Coordinator, Sales Support Operations supports delivery of support services to the organization\'s sales force to achieve sales objectives and drive revenue under limited supervision.Delivers service functions to support sales teams including timely and accurate preparation of materials, proposals, client data, and other sales information.Coordinates processes to maintain data, respond to inquiries, and deliver solutions to support the sales teams.Monitors progress during the entire lifecycle of a case.Provides recommendations to resolve procedural or system related problems.Creates and analyzes database reports and makes advanced rate and calculation adjustments via spreadsheets.Maintains a general understanding of various insurance products and their features and limitations.Supports new or entry level associates by providing guidance and training and conducting analysis of problems that may arise.

Education

• Clayton State University

  Bachelor of Science - BS, Health/Health Care Administration/Management

Skills

• Truckload
• Invoicing
• Inventory Control
• Cashiering
• Microsoft Office
• Access
• Quickbooks
• Filing
• Cash Receipts
• Microsoft Word
• Dispatching
• Customer Service
• Cash Register
• Order Taking
• Cleaning
• Negotiation
• Data Entry
• Microsoft Excel
• Powerpoint