Dona Catherine Thomas
Associate I- BPM | US Healthcare Operations | Claim Adjudicator | Accuracy • Compliance • Timely Resolution | UST HealthProof
- Role
- Associate i - Bpm at UST HealthProof
- Location
- Kochi, KL, IN
- LinkedIn followers
- 500 followers
About Dona Catherine Thomas
Experienced Operations Specialist with 3+ years of expertise across US healthcare claims, US financial services, and Banking operations. Proven track record in claims adjudication, cross audits, compliance processes, and mentoring junior team members. Currently contributing to process excellence at UST HealthProof, following impactful roles at UST, RR Donnelley (US retirement plan administration for compliance team, specializing in 401(k) plans), and CSB Bank (banking operations).
Experience
Associate i - Bpm
Aug 2025 — Present · Kochi, IN
Manage complex Healthcare Claims processing and auditing to ensure compliance with US healthcare regulations.• Utilize advanced BPM methodologies to streamline workflow and improve process efficiency.
Education
Sanatana Dharma College, Alappuzha
Bachelor of Commerce - BCom, Finance, General
2018 — 2021
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