Don Reeves
Director, Compliance Monitoring, Programs, Operations @Dun & Bradstreet
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WORK HISTORY
Director, Compliance Monitoring, Programs, Operations @Dun & Bradstreet
Jacksonville, FL, US
Spearheading regulatory compliance initiatives across Sales, Data Privacy, and AI-driven programs, enhancing operational efficiency. • Utilizing data-driven insights and risk-based decision-making to streamline compliance processes, reducing potential risks. • Collaborating with cross-functional teams to implement best practices, resulting in improved compliance metrics across the organization.
EDUCATION
Brandman University
Master of Business Administration (MBA), Organizational Leadership
Troy University in Montgomery
Business
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
SKILLS
ABOUT DON REEVES
I’m a transformation leader with 12+ years driving enterprise change across compliance, operations, data, and customer experience in highly regulated environments. I specialize in turning complex regulatory, operational, and customer challenges into scalable systems, measurable outcomes, and governance structures that enable confident, sustainable growth.I’ve led programs that delivered a 90% reduction in a $50M FTC penalty, 233% faster escalation turnaround,$3M+ YoY savings, and 100% OCC/FRB acceptance on multi‑year remediation efforts. My work spans modernizing compliance frameworks, redesigning customer journeys, and managing $10M+ transformation portfolios that align Product, Data, Engineering, Operations, and the C‑suite around shared priorities.My leadership style blends strategic clarity, data‑driven decision‑making, and a commitment to trust and transparency. I build high‑performing teams, simplify complexity, and create operating models that scale—strengthening customer experience, regulatory posture, and organizational resilience.
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