Don Levillard
Global Operations | Automation | Change Management | Operational Excellence | Risk Management
- Role
- Global Service Delivery Director (Continuous Improvement) at WTW
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Don Levillard
Senior Leadership roles in Global Financial Services organisations, Leads multi-geography teams (Asia, South America and USA) across multiple domains: Insurance, Pensions and Retirements, US Mortgages.Leads enterprise-wide initiatives: Change and Transformation, Customer Experience, Operational Improvement, Operational Risk and Regulatory Compliance Testing.Drives Operational Effectiveness and Efficiency through process standardisation, automation and redesign- Degree in Engineering (Mumbai University)- Certified Lean Six Sigma Black Belt (BMGI)- Senior Leaders Management Program (Cambridge University UK - Judge Business School)- Senior Leaders Management Program (IIM - Ahmedabad).
Experience
Global Service Delivery Director (Continuous Improvement)
Apr 2022 — Present · IN
Education
Mumbai University - Bachelor of Engineering
B.E., Industrial Electronics
1997 — 2001
BMGI - Lean Six Sigma Black Belt
Lean Six Sigma Black Belt, Statistics, Project Management
2010
Cambridge Judge Business School
Senior Management Program, Management - Executive Education
2019 — 2019
Indian Institute of Management Ahmedabad
Senior Management Program, Management - Executive Education
2015 — 2015
Skills
- People Management
- Process Improvement
- Management
- Operational Excellence
- Leadership
- Performance Management
- Financial Services
- Crm
- Bfsi
- Training
- Strategy
- Analysis
- Business Process Improvement
- Analytical Skills
- Quality Assurance
- Bpo
- Six Sigma
- Operations Management
- Banking
- Risk Management
- Team Management
- Business Process
- Vendor Management
- Service Delivery
- Business Analysis
- Process Management
- Business Process Design
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