Don Joseph
Area Sales Manager @Vst Tillers Tractors Ltd
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WORK HISTORY
Area Sales Manager @Vst Tillers Tractors Ltd
Kerala, IN
Develop a business plan and sales strategy for the market that ensures the achievementof company sales goals and profitability.• Build strategic and tactical plans for driving volume growth through B2B & B2C • Planning promotional activities and advertisements to increase company and product visibility.• Implementing and monitoring service system in Dealerships.• Streamlining efforts for process enhancement & improving Service Support systems through Dealer.• Provide technical sales presentations, technical support, and customer training and applications guidance.• Ensuring prompt resolution of customer & dealer grievances to maintain cordial Company-Dealer-Customer relations and achieving customer delight.• Study and analyze the Customer Satisfaction Index report and identify key issues and actions common to dealers in the area.• Ensure Retail finance tie up with NBFC and Bank for smooth flow of products from channel partners.• Communicate goals (AOP, Stretched AOP), provide coaching to develop skills, manage employee performance and provide performance appraisals.• Maintain good relationship with Govt. officials to improve sales.
EDUCATION
University of Kerala
Bachelor of Technology (B.Tech.)
The ICFAI University, Dehradun
Post graduate diploma in Marketing Management
SKILLS
ABOUT DON JOSEPH
First-class mechanical engineer with good educational background, 13 years experience in Automobile / Agriculture Machineries Sales,Service and Marketing. Started Carrier in TAFE Ltd and then worked with Kirloskar Oil Engines Ltd. Now working in VST TILLERS TRACTOR LTD as Area Manager Sales and Service.
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