Don D. Legg
Corporate Operations Manager AnswerNet, Outbound Architect and Contact Center Consultant
- Role
- Corporate Operations Manager at Answernet
- Location
- Akron, OH, US
- LinkedIn followers
- 500 followers
About Don D. Legg
I have been in the telecommunications industry for over 20 years with both Outbound and Inbound call center experience. Because I have worked in almost every position in the call center industry, I see projects from every angle. The value in this is that I am able to provide accurate, realistic and profitable services to my customers.
Experience
Corporate Operations Manager
Sep 2021 — Present · Akron, OH, US
Education
University of Phoenix
Bachelor of Applied Science (BASc), Human Services Concentration on Addictions Counseling and Crisis Intervention
2011 — 2016
Central-Hower High School Akron, Ohio
High School Diploma, General Studies/AutoCad
1993 — 1993
Skills
- Direct Sales
- Automotive
- Salesforce.com
- Product Management
- Process Improvement
- Lead Generation
- Crm
- Customer Experience
- Contact Centers
- Team Leadership
- Sales Process
- Account Management
- Customer Relationship Management (Crm)
- Leadership
- B2b
- Management
- Team Building
- Sales Management
- Telecommunications
- Business Development
- Call Centers
- Sales Operations
- Customer Retention
- Customer Service
- Customer Satisfaction
- New Business Development
- Sales
- Forecasting
- Marketing
- Solution Selling
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