Don Armstrong
Quality Assurance Specialist Manager @Department of National Defence/Ministère de la Défense nationale
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WORK HISTORY
Quality Assurance Specialist Manager @Department of National Defence/Ministère de la Défense nationale
Ottawa, ON, CA
Provide Quality Assurance services to a large DND project
EDUCATION
Herzing College
IT
SKILLS
ABOUT DON ARMSTRONG
Don Armstrong has extensive experience in the field of Quality Management. Key skills include Quality (Management, Assurance, Control), Quality Assessments, Test Management, Risk/Issue Management, Incident/Problem Management, Configuration/Change Management, Team Building and Mentoring, Interviewing, implementing Quality Frameworks, Gap Analysis Don’s extensive Quality Management experience includes the following key achievements: • Building/managing QA Teams whose primary focus is on-time and structured testing; • Designing and implementing process driven Quality Programs in an IT environment following the ITIL framework; • Assessing and implementing Quality at the corporate level following the Progressive Excellence Program (PEP) framework from Excellence Canada designed to improve how an organization does business. Don\'s Quality Management experience covers both government (Federal and Provincial) and private sector environments. This work has involved liaising directly with staff at all levels in the organization. Don holds a Level 2 Secret security clearance Specialties: Certified Assessor -Excellence Canada
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