Domonic King

About Domonic King

AI & Digital Enablement | Learning Innovation | Human-Centered Change | Enterprise TransformationDigital enablement and learning strategist passionate about scaling organizational capability through human-centered design and AI-driven innovation. Known for translating complex technology initiatives into measurable business outcomes that enhance performance, productivity, and engagement. I have a proven track record in:Digital Enablement Strategy: Designing and implementing enterprise solutions that integrate people, process, and technology to drive measurable business outcomes and digital fluency.AI & Emerging Technology Adoption: Leveraging generative AI, digital adoption platforms, and analytics tools to streamline workflows, scale learning, and enhance performance across teams.Enterprise Learning & Capability Development: Leading initiatives that align upskilling and technology adoption strategies with organizational goals and evolving market needs.Change Management & Stakeholder Engagement: Guiding adoption and behavioral change through communication, enablement, and cross-functional collaboration.Data-Driven Design & Measurement: Using analytics and KPIs to assess impact, optimize digital enablement initiatives, and continuously improve user experience.Human-Centered Design: Creating intuitive technology experiences that enhance user adoption and capability growth.

Experience

1. Technology & Firmwide Curriculum Manager

   Crowe

   Feb 2023 — Present · Atlanta, GA, US

   WalkMe Implementation: Led the firmwide implementation of the WalkMe Digital Adoption Platform in collaboration with enterprise IT and business process owners, driving efficiency gains across Workday, Dynamics (D365), and ChatGPT Enterprise; enabling users to complete key workflows up to 50% faster and more accurately; and delivering $2.75 million in productivity savings, net $1 million ROI on 3-year ELA within 12 months; established program governance, KPIs, and continuous improvement frameworks - Crowe TechTutor Design & Implementation: Designed and implemented TechTutor, a Microsoft Teams-integrated learning bot delivering personalized, AI-powered microlearning to professionals, accelerating firmwide AI upskilling and centralizing disparate AI use cases, tools, and resources into a single, accessible channel to drive consistency and scale in digital enablement- TechTutor Strategic Expansion: Developed a multi-phase growth strategy to evolve TechTutor from an AI-focused learning tool into a firmwide digital upskilling platform, positioning Crowe to scale continuous learning, improve technology fluency across all business units, and advance firm’s AI-native capabilities- Talent Solutions AI Champion: driving innovation and operational efficiency through the responsible adoption of generative AI tools and practices; partnered with enterprise teams on change management and communications for the ChatGPT Enterprise rollout to support seamless adoption and elevate digital fluency across the functionFormerly Enterprise Curriculum Manager- Compliance Training Overhaul: Redesigned compliance training portfolio, resulting in improved learner engagement and reduced seat time by hours, saving $2.1 million in productivity for employees- Generative AI Enablement: Oversaw the development of “Intro to Generative AI” eLearning course, educating personnel on safe, ethical, and effective use of generative AI technology in the workplace

Education

• University of California, Riverside

  Bachelor of Arts (BA)

• StyleLearn Courses

  Instructional Design Certification

• Montessori Teacher Education Institute of Atlanta

  AMS Early Childhood Ed. Certification

Skills

• Advertising
• Website Development
• Creative Writing
• Outlook
• English
• Event Planning
• Social Networking
• Microsoft Word
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Developmental Disabilities
• Html
• Microsoft Office
• After Effects
• Cubase
• Wavelab
• Blogging
• Photoshop
• Research
• Sap
• Audio Engineering
• Windows
• Marketing
• Acid Pro
• Brand Management
• Music Engineering
• Crisis Intervention
• SEO
• Sap R/3
• Music Production
• Creative Direction
• Customer Service
• Pro Tools
• Copywriting
• Web Design
• Social Media
• Html 5
• Teaching
• Fashion