Dominique Washington
Thoughtful, Experienced People Leader Ensuring Operational Excellence for the 1000 Retail Branch Network at BMO
- Role
- Managing Director, Head of Us Personal & Business Banking Risk and Operations at BMO U.S.
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Dominique Washington
Experienced Leader in Retail Banking specializing in the support functions of banking…
Experience
Managing Director, Head of Us Personal & Business Banking Risk and Operations
Oct 2024 — Present · Denver, CO, US
I lead an amazing group of people to ensure operational excellence for Distribution, Specialty Sales and Business Banking. This includes but is not limited to Project Management, Directive and Procedure Management, Operational Support for Region Presidents, Event and Incident Management, Procedure Monitoring and Oversight, Wire Support Unit, Medallion Stamp Centralization, NMLS registration and Operational Reporting and Communication.
Education
University of Northern Colorado
Business Administration and Management, General
1987 — 1988
Executive Banking School, Consumer Bankers Association
Finance
2010 — 2012
University of Colorado at Denver
B.S.
1988 — 2000
Skills
- Marketing Strategy
- Community Service
- Consumer Lending
- Customer Engagement
- Internal Audit
- Commercial Banking
- Financial Analysis
- Banking
- Leadership
- Experienced Trainer
- Retail Banking
- Sales Process Development
- Budget Process
- Customer Experience
- Loans
- Finance
- Project Management
- Customer Satisfaction
- Deposits
- Change Management
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