Dominique Grueger

Managing Director & Co-founder @Pulse & Patterns

Hamburg, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Managing Director & Co-founder @Pulse & Patterns

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Building and running a boutique IT consultancy that is born-AI. As a ServiceNow Partner, we specialize in the areas of ServiceNow CRM (SOM, CSM, FSM), AI (AI Agents, GenAI, and NowAssist), Data Foundation, and workflow automation and creation.We help forward-thinking organizations design and deliver smart, scalable solutions - with impact, simplicity, and speed at the core.

EDUCATION

2008 — 2008

San Diego State University

Bachelor of Science, Business Administration

N/A

MIT Sloan Executive Education

Certification: Artificial Intelligence: Implications for Business Strategy Program, Artificial Intelligence

2011 — 2011

University College Dublin

CEMS MIM, International Management

2011 — 2013

CEMS - The Global Alliance in Management Education

CEMS MIM, International Management

2006 — 2010

University of Münster

Bachelor of Science, Business Administration

2010 — 2013

University of Cologne

Master of Science, Supply Chain Management and Logistic

SKILLS

Supply Chain ManagementGermanMicrosoft OfficeFrenchManagement ConsultingMs Office SuiteFast-Moving Consumer Goods (Fmcg)StrategyE-CommerceSqlOnline Food RetailingArenaC++International BusinessProcess ImprovementAirport RetailMs ProjectNew Business Ideas & ModelsProject ManagementData AnalyticsChange ManagementJavaFluent EnglishThird-Party Logistics (3pl)SpanishAmplBusiness StrategyLogisticsSpssSemiconductor IndustryAviationTableauBusiness Process ImprovementPerformance BenchmarkingEnglish

ABOUT DOMINIQUE GRUEGER

Passionate about technology and leadership, I thrive on inspiring teams and driving transformative change. As a people enthusiast, I flourish in tackling challenging business problems with clients and colleagues. I believe in self-management, diversity, and providing a workspace where individuals can find their unique spot to deliver maximum impact for the organization and our clients. My approach centers on a Daring Leadership rather than an Armored Leadership style. With over twelve years of experience in the consulting industry, including 8+ years in the intelligent automation space (across ServiceNow, UiPath, Celonis, Appian etc.), I\'ve worked with 50+ clients, helping them scale technology & automation faster, all while focusing on value generation and people engagement. My goal is to provide no-BS advice and support to customers, recognizing that not one solution fits every organization. I’ve had the opportunity to work across various regions, including Germany, Austria, Switzerland, France, Spain, Italy, Portugal, Sweden, Denmark, UK, USA, India, Australia and New Zealand. Outside of work, I\'m an avid sports enthusiast and cherish quality time with my family.” Values and Priorities * Integrity, Fairness, and Open Culture*- I believe in working with people who share these core values.* Team Before Ego* Collaboration and a shared vision are vital for success.* Balance* Flexibility in work arrangements, including time with family, and balanced travel requirements, is important to me. Moreover, I flourish in diverse working environments.Personal Insights * I\'m an all-in personality, dedicated and fully engaged in my professional endeavors.* I value results over time spent and strive for flexibility in the workplace.* While demanding, my approach ensures commitment and drive in all pursuits. I look forward to connecting with like-minded professionals and exploring opportunities to drive innovation and growth.

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