Dominique Greene
VP, Portfolio & Program Management @JPMorganChase
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WORK HISTORY
VP, Portfolio & Program Management @JPMorganChase
Wilmington, DE, US
Lead cross-functional projects and provide strategic insights to non-programmatic teams• Manage priorities for business-aligned teams and develop programmatic strategies. • Build collateral for programmatic strategy and activation, monitor trends, and maintain compliance with policies and regulations.• Create user documentation, training materials, and process improvements. • Track Jira data hygiene using custom dashboards for Agility Office standards.• Serve as Customer Success Manager ensuring client engagement, satisfaction, and retention through proactive communication and solution delivery. • Oversee vendor management, including onboarding, performance monitoring, and compliance. • Negotiate with vendors to resolve issues and maintain strong partnerships aligned with business goals.
EDUCATION
Neumann University
Bachelor of Science - BS, Business Administration and Management, General
Wilmington University
Certificate in Artificial Intelligence , Artificial Intelligence
Widener University
M.S. Degree, Information Systems Management
Neumann University
Bachelor of Science - BS, Management Information Systems, General
SKILLS
ABOUT DOMINIQUE GREENE
I am a strategic program manager and business analyst with over 15 years of experience in the tech industry. My mission is to drive business growth and innovation through the effective integration of Jira and Confluence, two powerful tools that streamline business processes, enhance collaboration, and improve customer satisfaction.As a VP program manager at JPMorgan Chase & Co, I lead cross-functional teams to deliver high-quality solutions for various business needs and challenges. I leverage my Jira expertise to design, configure, and manage workflows, dashboards, and integrations that optimize the development and deployment of applications and systems. I also create and maintain custom Confluence sites for stakeholder engagement, policy documentation, and release management. Additionally, I monitor project performance, implement strategies to increase productivity and efficiency, and incorporate client feedback through innovative methods. I am passionate about learning new technologies, channels, and approaches that can enhance the value proposition and competitive edge of JPMorgan Chase & Co.
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