Dom Tedesco

About Dom Tedesco

Dom Tedesco (n.): Award-winning executor in the Property Management field with an entrepreneurial spirit; Firm believer in creating exceptional experiences every day; ultimate company brand ambassador. I spend most of my days making sure our residents have the best living experience possible and can call their apartment \'home\'- all through smart design, immersive experiences that turn neighbors into friends, and unforgettable execution. My Superpowers: idea generation, being a resident superhero, professional development, event planning & experience creating, 360-degree relationship building throughout their resident lifecycle, branding & brand management, morale-boosting, proactive problem solving, fearless leading, an inspiration machine, and energizing resident engagement. My favorite places to be: at an event facilitating resident connections with their neighbors, behind a screen or a phone making grass-root connections within the community, and in the office collaborating on game-changing ideas, with a sprinkle of pixie dust.

Experience

1. Director of Operations

   RHO Residential

   May 2023 — Present

   Provide strong leadership and guidance to the leasing, maintenance, and resident services teams, fostering a well-organized and client services-focused work environment.• Develop, maintain, and effectively implement operating budgets and sales & marketing plans to drive revenue growth and maximize property profitability.• Analyze management reports, identify areas for improvement, and develop and implement strategic programs to achieve the highest possible net operating income.• Maintain and enhance resident relationships by ensuring excellent customer service and promptly addressing any concerns or issues raised by residents.• Manage and oversee on-site leasing and maintenance staff, including recruitment, training, performance evaluation, and fostering a high-performing team culture.• Collaborate with various stakeholders, such as property owners, contractors, and vendors, to ensure smooth operations and timely completion of maintenance and repair tasks.• Stay updated on market trends, competitor activities, and industry best practices, leveraging this knowledge to enhance property performance and resident satisfaction.• Foster a positive and engaging work environment, promoting teamwork, professional development, and a drive for success among the operations team.• Continuously evaluate and streamline operational processes to optimize efficiency, cost-effectiveness, and resident experience.

Education

• Westchester Community College

  Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities, 3.8

  2009 — 2012

• SUNY Oneonta

  Sociology, SOCIAL SCIENCES, 3.5

  2012 — 2014