Dominick del Franco

WORK HISTORY

EDUCATION

ABOUT DOMINICK DEL FRANCO

Recent Sacred Heart University graduate with a double major in Management and Sport Management, currently pursuing an MBA at Iona University with a concentration in Management. I’m passionate about building a career in the sports industry, with a strong interest in business operations, game day operations, team operations, and fan engagement.Currently, I balance my MBA studies while working part-time as a Ticket Services Representative for the New York Mets. There, I assist fans with any ticket problems they have and provide them with great customer service. I also work part-time with New York City FC as a Matchday Ticketing Associate, where I provide an outstanding experience for fans who have a premium experience. I also work part-time with Gotham FC in Game Day Operations. With Gotham FC, I assist in professional-level game day operations, supporting behind-the-scenes logistics and on-site execution. This role enhances my ability to work under pressure, follow operational processes, and contribute to seamless event execution at a high level of competition.In addition, I have experience working as an Assistant Bowling Coach at Iona Preparatory School, where I support athlete development, team organization, and practice execution. This role has strengthened my leadership, communication, and team management skills.For my past professional experience, I interned for the New Jersey Jackals as a Game Day Operations / Sales / Media Intern. During my internship with the New Jersey Jackals, I supported multiple areas of the organization, including game day operations, ticket sales initiatives, and media-related responsibilities. Working in a fast-paced, team-oriented environment strengthened my organizational skills, adaptability, and ability to contribute to a positive fan experience.In addition to my sports experience, I bring a strong business foundation from my time as a Financial Representative with Northwestern Mutual, where I gained experience in sales, client relationship management, and professional communication—skills that translate directly to the sports business environment.