Dominic Dom Ariate
Information Technology Program Coordinator i @The University Of Texas At Austin - College Of Liberal Arts
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WORK HISTORY
Information Technology Program Coordinator i @The University Of Texas At Austin - College Of Liberal Arts
Austin, TX, US
Manage 20-25 student technicians by scheduling and supervising morning AV classroom checks, coordinating staffing for room checks and helpdesk coverage, and managing personnel changes, onboarding, and performance monitoring. Support helpdesk operations by providing Tier 1 phone and dispatch assistance, logging incidents and facilitate client communication through ServiceNow, and maintain accurate inventory tracking and maintenance logs. Support Project based initiatives with student resources and other technical expertise - Especially for Departmental and General-Purpose Classroom projects during the summer. Manage classroom databases by maintaining accurate classroom technology records and room documentation. Oversee the Lectures Online application to test and report AV malfunctions. Support annual inventory by directing student employees to locate and document assets. Support GPC reset furniture audits by directing student employees to report missing or damaged classroom furniture. Ensure accuracy of online tools and internal documentation while fostering student engagement through strategic social media initiatives.
EDUCATION
College of San Mateo
Certificate of Specialization, Audio and Video Production
San Mateo High School
High School Diploma
College of San Mateo
Associate of Arts - AA, Communication and Media Studies
College of San Mateo
Certificate of Specialization , Broadcast and Electronic Media
College of San Mateo
Certificate of Specialization, Communication and Media Studies
San Francisco State University
Bachelor of Arts - BA, Communication, General w/ Minor in Computer Science
ABOUT DOMINIC DOM ARIATE
When I\'m not.building programs from start to finish.improving and streamlining processes.organizing org-wide meetings focused on either community or project-based initiatives.working with, collecting, and visualizing data.collaborating with multiple Design and Research disciplines.creating documentation to help align internal teams together.I\'m actually.playing video games.busy being a dog dad.eating at every restaurant I see someone recommend on TikTok.working on my 87\' mustang.watching horror movies.trying to be a decent human-being.
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