Dominic Smit
Domain Chapter Lead - Iot Tech & Ops @Spark New Zealand
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WORK HISTORY
Domain Chapter Lead - Iot Tech & Ops @Spark New Zealand
Auckland, NZ
Lead operational excellence, delivery performance, and strategic capability across Spark’s IoT service line. Provide executive‑level guidance on IoT technologies, oversee customer support for national IoT networks, and champion mission‑critical customer programmes. Drive cost‑to‑serve optimisation, onboarding excellence, and cross‑functional alignment.
EDUCATION
GIBS Business School (Gordon Institute of Business Science)
Master of Business Administration (MBA), General Management
University of South Africa/Universiteit van Suid-Afrika
Bachelor of Commerce (BCom), Entrepreneurship
IIE Varsity College
PC Engineering Diploma and A+ Certification
Van Zyl & Pritchard Programmers
Java Programming Course
West Ridge High School
Senior Certificate, Matric
Executrain
Leadership Development Program
GIBS Business School (Gordon Institute of Business Science)
PGDip General Management
SKILLS
ABOUT DOMINIC SMIT
I’m a technology and operations executive with more than two decades of experience leading organisations through growth, transformation, and operational scale across New Zealand and South Africa. My career spans CIO, CTO, Executive Director, and Head‑of‑Technology roles, giving me a unique blend of technical expertise, commercial insight, and executive leadership.My work centres on modernising and scaling technology environments — particularly in IoT, M2M, payments, connectivity, and mission‑critical operations. I’ve built and led high‑performing engineering, operations, and product teams; overseen customer support for national IoT networks (LoRaWAN, Cat‑M1, NB‑IoT); and delivered enterprise‑grade platforms and services in complex, regulated industries.Organisations typically engage me to- Redesign or uplift their technology operating model- Strengthen service delivery, reliability, and operational performance- Scale IoT and M2M platforms, networks, and customer solutions- Improve cost‑to‑serve, governance, and cross‑functional execution- Turn around underperforming teams, programmes, or service lines- Provide senior leadership through periods of growth, change, or strategic resetI’ve delivered technology and connectivity solutions across multiple African markets, supported high‑growth environments with demanding regulatory and security requirements, and consistently improved operational maturity and customer outcomes. I bring a calm, structured, and commercially grounded approach to leadership — ensuring technology decisions enable the organisation’s strategy, not complicate it.
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